Our most frequently asked questions regarding shipping are answered here. Our full shipping policy and offers can be found below.
Still have questions? Reach out to us via our chat or use the form below.
When will you ship my order?
We ship webshop orders weekly on Tuesdays and Thursdays.
Our subscription ships monthly, on the first Thursday of every month.
How long will shipping take?
Our current average shipping times for webshop orders are as follows:
Sweden: 1-2 days
Europe: 5-7 days
Rest of the world: 7-10 days
Can you track my order?
Yes! Use this link.
This section's information is regarding webshop retail orders for end consumers. For details and terms regarding wholesale shipping, please reach out to email@example.com.
We ship retail orders twice a week, on Tuesdays and Thursdays.
We offer free shipping for retail orders and consumers when you order two bags or more within Sweden. For free international shipping, order four to seven bags for free shipping worldwide.
We ship retail orders using PostNord. For Swedish customers our coffee will be delivered straight to your mailbox when ordering up to seven bags. We ship your order as Varubrev Klass 1, meaning they will be delivered within 1-2 business days once we've shipped it.
For international shipping: Once PostNord has shipped your coffee out of Sweden they hand it over to the destination country's national post service. If you have special delivery instructions or requests, please leave a note in your cart before checkout.
We offer tracked international shipping to most countries around the world, using the postal service.
Get in touch!
Do you have any questions?
Send us a message using the form.
For webshop orders, please provide your order number. For wholesale questions or business inquiries, please provide your business name.
We will get back to you within 24 hours on business days, Monday to Friday.