This section's information is regarding retail orders for consumers. For details and terms regarding wholesale shipping, please reach out to firstname.lastname@example.org.
We ship retail orders once a week, on Thursdays. To be included in the shipments the same week, orders must be placed before Tuesdays at noon, CET.
We offer free shipping for retail orders and consumers when you order two bags or more within Sweden. For free international shipping, order four to seven bags for free shipping worldwide.
We ship retail orders using PostNord. For Swedish customers our coffee will be delivered straight to your mailbox when ordering up to five bags. We ship your order as Varubrev Klass 1, meaning they will be delivered within 1-2 business days once we've shipped it.
For international shipping: Once PostNord has shipped your coffee out of Sweden they hand it over to the destination country's national post service. If you have special delivery instructions or requests, please leave a note in your cart before checkout.
We offer tracked international shipping to most countries around the world. Sometimes the tracking doesn't update between PostNord and your country's post service. If this happen, go to your post's website and track your coffee from there or reach out to your local post office with the tracking number you've received from us.
To find out if we can ship with tracking to your country or for estimated shipping times, please reach out to us using the chat function at the bottom right corner of our site.